You have the right to return the entire order or part thereof within 14 calendar days of the date of the transaction. In case of returning the product(s), please fill out the Special Form in order to inform us about the reasons of the return and how you would like to serve you. The products that have special offers or are on discount, the cost of the refund is charged towards you.
If you exercise the right of withdrawal you are required to ship the product(s) in its original condition with its labels, protectors and stickers, necessarily accompanied by the relevant withdrawal notice and with the corresponding sales receipt. The refund will be accepted only upon approval of the company.
Your Return Form gives you the following alternatives:
Replacement: Our Company will do our best to replace you the product that you returned, either this product is defective (same code, resale or color), wrong code was sent or size is not corresponding to you. For the best possible service, we suggest that you inform us, either by phone or by email, of the replacement request within 2 working days of the date of the receipt. If replacement is not possible due to unavailability of the requested product, we will contact you by offering you alternative options.
Refund: In case of return of the products, the refund will be completed within 30 working days from the date of the transaction of the product(s).
Return products are sent exclusively to the following address: E-shop Return Department, 22 Angelou Metaxa Street, Glyfada GR16674.
All products returned to our Company's warehouses are subject to meticulous quality control.